Mills Memorial Hospital Replacement - Terrace, BC
Project Overview
We are building a new, state-of-the-art hospital in Terrace, BC, to address current and future patient care needs in Northwest BC. More than double the size of the existing facility (approximately 356,500 square feet), the new hospital will be a centre for trauma services, orthopedic surgeries, pathology, radiology, and pharmacy services. Similar to now, the hospital will also be a training site for medical students in the Northern Medical Program.
A new hospital will…
- Benefit patients and families
- Benefit physicians and staff
- Strengthen existing services
- Offer new and expanded services
- Strengthen the regional network of health-care services
- IncreaseContinue reading
Project Overview
We are building a new, state-of-the-art hospital in Terrace, BC, to address current and future patient care needs in Northwest BC. More than double the size of the existing facility (approximately 356,500 square feet), the new hospital will be a centre for trauma services, orthopedic surgeries, pathology, radiology, and pharmacy services. Similar to now, the hospital will also be a training site for medical students in the Northern Medical Program.
A new hospital will…
- Benefit patients and families
- Benefit physicians and staff
- Strengthen existing services
- Offer new and expanded services
- Strengthen the regional network of health-care services
- Increase access to care, closer to home, for all Northwest BC residents
- Support recruitment, retention and engagement of health care workers
- Bring local economic benefits
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Reducing environmental impact with LEED Gold
Share Reducing environmental impact with LEED Gold on Facebook Share Reducing environmental impact with LEED Gold on Twitter Share Reducing environmental impact with LEED Gold on Linkedin Email Reducing environmental impact with LEED Gold linkDespite the new hospital being more than double the size of the current building, it will still emit significantly less greenhouse gases. Greenhouse gases produced per square foot in the new hospital will be at least 70% less than the current facility. And the total reduction in greenhouse gases, from the current facility to the new one, will be at least 40%.
Our aim is for the new Mills Memorial Hospital and Seven Sisters buildings to be high performance, environmentally responsible buildings that operate efficiently and provide a comfortable indoor environment for the occupants, promoting patient, visitor and staff wellness.
As part of this goal, the new Mills Memorial Hospital Replacement project is working towards, and well on its way, to achieving LEED gold status, the second highest LEED designation possible.
LEED stands for ‘Leadership in Energy and Environmental Design’ and is the most common and widely used green building certification in the world. LEED certification provides independent, third-party verification that a building project was designed and built, or operated, to achieve high performance in six areas of human and environmental health. From the Canada Green Building Council (CAGBC) website, these six areas are:
- location & transportation
- sustainable site development
- water savings
- energy efficiency
- materials selection
- indoor environmental quality
“LEED helps owners and developers create high-performing, resilient buildings that reduce carbon emissions, save water, conserve energy and reduce waste. LEED also improves people’s quality of life by delivering the optimal conditions for health, comfort and productivity – such as better quality air and natural light,” according to CAGBC.
LEED requirements have advised many choices in the design of the new hospital and Seven Sisters – for example, lighting, waste management, construction materials, space allocation, number of exits and entrances and bike and electric vehicle stations, and more.
A facility’s power sources and systems are an especially major consideration in LEED. Northern Health analyzed and reviewed various alternatives for electrical and mechanical systems in the new hospital and Seven Sisters. Two major focuses included maximizing energy efficiency and minimizing ongoing costs throughout the lifecycle of the facilities.
The majority of the energy savings in the new Mills Memorial Hospital will come from recycling heat thanks to the new facility’s mechanical systems. Both the new facilities will have highly efficient, low-temperature heating systems. Heating will be primarily based on recovered heat from building exhaust, or simultaneously rejected cooling load. In peak winter conditions, the system will be supplemented with high-efficiency, condensing, gas-fired boilers.
The new facilities will also have a highly efficient cooling system. The system will use magnetic bearing chillers, the most efficient chillers on the market. These are frictionless compressor machines that do not require lubrication (oil); machines that require lubrication tend to degrade more quickly.
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REM Lee Foundation launches 'Closer to Home' fundraising campaign
Share REM Lee Foundation launches 'Closer to Home' fundraising campaign on Facebook Share REM Lee Foundation launches 'Closer to Home' fundraising campaign on Twitter Share REM Lee Foundation launches 'Closer to Home' fundraising campaign on Linkedin Email REM Lee Foundation launches 'Closer to Home' fundraising campaign linkOn June 3, the Dr. R.E.M. Lee Hospital foundation announced the largest fundraising campaign in its history to create a crucially needed Tier 3 level Neonatal Intensive Care Unit (NICU) and Special Care Nursery at the new hospital in Terrace.
The need for such a facility is vitally important: over the last four years, 104 mothers with complicated or pre-term births were transferred from Mills Memorial Hospital (MMH) to facilities capable of a higher level of care. Sixty infants and their mothers made often hazardous journeys to other hospitals-with two-thirds of them leaving the region.
"Although not originally a part of the MMH rebuild, this is a once-in-a generation opportunity" said Foundation Chair Ron Bartlett, a member of the Kitsumkalum nation.
Dr. Anita Adlam, a pediatrician responsible for acute pediatric care at MMH, concurred, "If newborns need anything more than rooming in with their mum, we just don't have the capacity to look after them, and we often end up sending patients out to other facilities."
Currently mothers and infants that need emergent care, must experience often stressful and weather-dependent medical evacuation to either Prince George (Tier 4) or Vancouver (Tier 6.) Having care closer to home means mothers and babies will be surrounded by the people they need and their families less burdened by the financial and emotional costs of travel and long-term stays in unfamiliar settings.
MMH's level of neonatal and maternal services will increase from Tier 2 to Tier 3. There is no other facility that offers Tier 3 level services in the Northwest Health Services area.
"This project is an investment in Northwest B.C. families, the future of our First Nations communities and our young workers," said Bartlett. "Our fund raising committee members are committed, with your help, to achieving this vitally important goal."
Donate today!
Donations to the Dr. R.E.M. Lee Hospital Foundation in support of this project can be made by calling (250) 641-5526 or online at remleehospitalfoundation.org
Donations are tax-deductible, Charitable Registration Number 11923 0399 RR0001
The Dr. R.E.M. Lee Hospital Foundation, a volunteer charitable organization, was created in 1988 to raise funds in support of Mills Memorial Hospital and Terraceview Lodge. Our mandate is to increase and improve the provision of medical care to those who live in the area of Terrace, British Columbia, whether through direct medical services and facilities or medical and educational research which enhances those services and facilities.
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Newcrest Mining donates $2 million to REM Lee Foundation's 'Closer to Home' campaign!
Share Newcrest Mining donates $2 million to REM Lee Foundation's 'Closer to Home' campaign! on Facebook Share Newcrest Mining donates $2 million to REM Lee Foundation's 'Closer to Home' campaign! on Twitter Share Newcrest Mining donates $2 million to REM Lee Foundation's 'Closer to Home' campaign! on Linkedin Email Newcrest Mining donates $2 million to REM Lee Foundation's 'Closer to Home' campaign! linkNewcrest Mining Limited, one of the largest gold and copper mining companies in the world, has made a $2 Million gift to the Dr. R.E.M. Lee Foundation's Closer to Home fundraising campaign.
The company operates two mines, Brucejack and Red Chris, in the Northwest region of British Columbia, as well as offices in Smithers and Vancouver.
The Closer to Home campaign, announced on June 3, will raise $14.5 Million to add a Tier 3 Neonatal Intensive Care Unit (NICU) to the Mills Memorial Hospital (MMH) Replacement Project in Terrace, B.C.
The donation (the largest single gift in the history of the Foundation!) has been made possible through The Newcrest Sustainability Fund. The contribution reflects the Newcrest Sustainability Fund's vision of working in partnership with organizations around the world to deliver meaningful change, by investing in projects that are designed by the community for the community.
"We know the importance that MMH plays towards the health of our workers and their families and are grateful to be able to support better health outcomes for the region," noted Greg Norton, VP Government Relations & Social Performance (Western Canada). "The contribution to this new NICU is a commitment to how seriously we take the wellbeing of not only our employees and their families, but of the broader community as well."
'This unprecedented donation from Newcrest provides us with a solid foundation for our campaign. We cannot thank our friends at Newcrest enough for this a vote of confidence. The message is loud and clear: the health of the residents in our region matters," said Closer to Home Campaign Co-chair Dr. Geoff Appleton. "We are humbled and very grateful."
Donate today!
The Dr. R.E.M. Lee Hospital Foundation, a volunteer charitable organization, was created in 1988 to raise funds in support of Mills Memorial Hospital and Terraceview Lodge. Our mandate is to increase and improve the provision of medical care to those who live in the area of Terrace, British Columbia, whether through direct medical services and facilities or medical and educational research which enhances those services and facilities.
Donations to the Dr. R.E.M. Lee Hospital Foundation in support of this project can be made by calling (250) 641-5526 or online at remleehospitalfoundation.org
Donations are tax-deductible, Charitable Registration Number 11923 0399 RR0001
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FAQ: Why was a Tier 3 level NICU not in the original hospital plans?
Share FAQ: Why was a Tier 3 level NICU not in the original hospital plans? on Facebook Share FAQ: Why was a Tier 3 level NICU not in the original hospital plans? on Twitter Share FAQ: Why was a Tier 3 level NICU not in the original hospital plans? on Linkedin Email FAQ: Why was a Tier 3 level NICU not in the original hospital plans? linkMills Memorial Hospital currently provides maternal/fetal and neonatal services at the Tier 2 level.
No Tier 3 service site currently exists in Northern Health’s Northwest Service Delivery Area, and patients are often transferred to UHNBC (Tier 4) in Prince George or BC Children’s and Women’s Hospital (Tier 6) in the Lower Mainland.
Tiers of Service guidelines were revised just recently (January 2020), after the MMH Replacement project business plan was approved and design began (May 2019), which means a Tier 3 level of service was not included in the project’s original business plan, nor current design or budget.
The demand for perinatal and neonatal services in Northwest BC is expected to meet Tier 3 service level, however.
For reference, Perinatal BC’s Tiers of Service provide parameters around maternal/fetal care and newborn care services. The designation tier level depends on the services available at a facility.
More info here: http://www.perinatalservicesbc.ca/Documents/Resources/SystemPlanning/TiersOfService/TiersofService.pdf
The primary drivers for the decision to pursue a Tier 3 designation are the nature and number of births, as well as local service considerations.
Support this important addition!
The Dr. R.E.M. Lee Hospital Foundation is a volunteer organization that raises funds in support of Mills Memorial Hospital and Terraceview Lodge in Terrace. On June 3, the Foundation announced the 'Closer to Home' campaign, which is aimed at raising money to cover the cost of the Tier 3 Neonatal Intensive Care Unit and Special Care Nursery at the new Mills Memorial Hospital.
Donate to the R.E.M Lee Foundation's 'Closer to Home' campaign by calling (250) 641-5526 or online at remleehospitalfoundation.org
Help support new mothers and babies in Northwest BC who need care 'Closer to Home'.
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MMH & Seven Sisters Update
Share MMH & Seven Sisters Update on Facebook Share MMH & Seven Sisters Update on Twitter Share MMH & Seven Sisters Update on Linkedin Email MMH & Seven Sisters Update linkThe design of the Mills Memorial Hospital (MMH) Replacement Project began 14 years ago and is a complex project with many factors and timelines to be considered, including the future of the current seven sisters building. The project continues the construction and is on time and on budget.
Throughout this planning process, many different options were considered for the new Mills Memorial Hospital and Seven Sisters, and based on numerous factors, such as site location, the state of the building, and changes in standards in the mental health services field. The current plan, which includes the construction of a new Seven Sisters and the demolition of the existing one, was determined to be the best option to meet the needs of Terrace and the surrounding region.
The new facilities are being built on the same property as the current facilities, and operations at the current facilities must continue uninterrupted during the project. Because of this, construction activities need to happen at specific times to allow other parts of the project to proceed. This includes the construction of the new Seven Sisters building and the demolition of the existing Seven Sisters building.
Reusing or relocating the existing Seven Sisters is not an option. The existing Seven Sisters building was assembled on site and is not modular. This means it would need to be dismantled and reassembled at a new site to be repurposed. A move like this significantly compromises the integrity of a building and would be cost prohibitive. Reusing or repurposing the existing building and keeping it in place is also not an option. The existing Seven Sisters will be too close to the main and emergency room entrances and ambulance bay which would create traffic flow and safety issues, especially in the unlikely event of a mass casualty or building evacuation scenario.
There would also be substantial and costly renovations needed to make the existing Seven Sisters functional for a new user group. For example, the current Seven Sisters does not have separate suites with private washrooms or the needed common spaces to make it suitable for most uses.
We appreciate the community’s interest in and efforts to advocate for important resources and services such as more seniors supports and childcare in Terrace and the surrounding area. Unfortunately, reusing the current Seven Sisters is not an option, even if it were relocated.
The scope, schedule and design of the MMH Replacement project are under contract to PCL Constructors Westcoast. Opening the contract to change the design, delay the demolition, or move or disassemble the existing Seven Sisters would come with substantial cost and could delay the opening of the new Mills Memorial Hospital.
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Cassie Hall students learn about health careers at new hospital
Share Cassie Hall students learn about health careers at new hospital on Facebook Share Cassie Hall students learn about health careers at new hospital on Twitter Share Cassie Hall students learn about health careers at new hospital on Linkedin Email Cassie Hall students learn about health careers at new hospital linkProject Liaison Sarah Artis had the chance to teach some very enthusiastic Grade 3 and 4 students at Cassie Hall Elementary School last week about the many jobs that will be at the new Mills Memorial Hospital.
Part of the class curriculum this year is careers. As the school is located immediately next to the new Terrace hospital construction site, teacher Nancy Jay said it made sense for the kids to learn about jobs at the new facility.
Jay said the students have loved watching the hospital go up.
"The kids were super keen and had so many questions. It was really inspiring," said Sarah. "At the end of our hour together a lot of them spoke about jobs they could see themselves doing one day in the hospital."
So kids could get a sense of what it felt like to dress like some health care workers, Sarah brought an assortment of protective clothing and equipment for them to try out.
"Getting geared up was definitely the students’ favourite part of the presentation," Sarah said. "Dressed in hair nets and booties, wearing masks and gloves, a couple of them even yelled out 'This is the best day ever’."
With the hospital more than doubling in size there will be a significant increase in staff and many opportunities for people interested in careers in the health sector.
Northern Health is engaging in a variety of recruitment and retention strategies for the new Terrace hospital and the region as a whole.
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Drone video: monthly progress from June 2021 to March 2023
Share Drone video: monthly progress from June 2021 to March 2023 on Facebook Share Drone video: monthly progress from June 2021 to March 2023 on Twitter Share Drone video: monthly progress from June 2021 to March 2023 on Linkedin Email Drone video: monthly progress from June 2021 to March 2023 linkCheck out month-to-month drone video footage of the new hospital construction in Terrace, from when the project began in June 2021 until March 2023. Thanks to the project’s Design-Builder PCL for sharing the drone footage and creating this video.
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What does it look like inside?
Share What does it look like inside? on Facebook Share What does it look like inside? on Twitter Share What does it look like inside? on Linkedin Email What does it look like inside? linkIt’s easy to see the progress of the outside of the new Mills Memorial Hospital, but not the inside. Here’s a couple photos.
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Paving on Haugland May 1, 2023
Share Paving on Haugland May 1, 2023 on Facebook Share Paving on Haugland May 1, 2023 on Twitter Share Paving on Haugland May 1, 2023 on Linkedin Email Paving on Haugland May 1, 2023 linkPaving will take place today on Haugland Avenue, between Eby and Tettrault Street. just west of the main entrance of the hospital.
In April, a small part of the street was dug up so that the City could connect underground services to the new hospital. Paving the patch that was dug up will complete this work.
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February 2023 - Quarterly Project Update
Share February 2023 - Quarterly Project Update on Facebook Share February 2023 - Quarterly Project Update on Twitter Share February 2023 - Quarterly Project Update on Linkedin Email February 2023 - Quarterly Project Update linkDownload a pdf of the February 2023 Quarterly Project Update.
WHERE WE’RE AT
Celebrating exciting construction milestones
- Construction of new hospital has surpassed 50% completion. Project is on schedule, on budget and continues to pass regular inspections with no issues.
- All Level 1 and the majority of Level 2 & 3 exterior panels are installed.
- A total 194 multi trade racks (MTR’s) have been installed inside the new hospital. MTRs are structural steel frames located in the ceiling space above the drywall. They hide and protect and allow for the flow of mechanisms such as gas lines, and mechanical and electrical wires, throughout the facility. The MTRs were designed and fabricated off site to decrease the chance of defects and save time and money.
- The structural steel framing and exterior walls for the ‘penthouse’ (Level 5) are complete. Level 5 is where the majority of the new hospital’s mechanical and electrical components are located, such as the heating and cooling system.
- Discussions and negotiations regarding equipment and furniture suppliers continue. Equipment continues to be delivered and installed throughout the building.
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On Level 0 (the basement), framing, and the installation of mechanical, electrical and plumbing lines, as well as pre-painting is happening in the following areas:
- biomedical
- facilities and maintenance
- food services
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On Level 1 (the main floor), drywalling and taping for the following areas continues:
- lab services
- renal services
- cancer care
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intensive care unit (ICU)
New Seven Sisters taking shape
The new Seven Sisters is being built on the southwest corner of the Mills Memorial Hospital site, to the left of the current hospital’s main entrance. The new facility, which is part of the Mills Memorial Hospital project, will have 25 beds – an increase from the current 20.
Seven Sisters is a regional mental health facility that provides long-term rehabilitation and recovery programs for adults living with serious and persistent mental illness.
At almost double the size of the current facility on Tetrault Street, and with new amenities, including a multi-sensory room, the new Seven Sisters will greatly benefit those who live and work there.
Stay tuned! We will release plans and renderings of the new Seven Sisters soon!
Planning for inclusivity, cultural safety, comfort and more
The project’s Indigenous and Community Advisory Working Groups (IAWG & CAWG) met in early 2023. Members continue to provide valuable feedback on how to ensure the new hospital is welcoming, inclusive, locally relevant, and culturally safe.
The most recent discussion included a variety of topics such as landscaping, naming, art and artifacts, increased patient support, the inclusion of various languages throughout the new facility including Sm’algyax, and many other topics.
Input from the CAWG and IAWG is filtered upwards to the MMH Project Steering Committee who, in collaboration with the Project Board, balances the complexities of a capital building project with the needs and wants of the local and regional communities and residents.
WHERE WE’RE GOING
Recruiting and retaining staff
Last year, Northern Health created a new position, a Recruitment and Retention Ambassador for Northwest BC, to assist with staff recruitment and retention initiatives for facilities throughout the region. Brad Leier was hired into the position in November 2022 and a big part of his role is focused on recruitment for the new facilities planned for Terrace: the new Mills Memorial Hospital and Seven Sisters.
The recruitment aspect of Brad’s role is centered around building recruitment capacity in the Northwest through establishing and maintaining partnerships with community partners including the local schools and school districts, Indigenous employment and training offices, community service groups, WorkBC centres, and post-secondary institutions. Brad’s day-to-day work includes conducting school visits, recruitment presentations, helping prospective staff navigate the application process, participating in career fairs, as well as working with career and employment councillors to increase their awareness of the many careers available with Northern Health.
The other aspect of Brad’s role – retention – sees him supporting initiatives aimed at creating the best work environments possible across the Northwest.
Brad lives in Terrace with his wife Dena and their two children, Jackson and Melanie. Moving from Alberta 12 years ago, he now calls BC home. Brad has over a decade of experience in healthcare and has worked in a variety of positions within both the health and post-secondary sectors. When he’s not working, you will find Brad on his small farm – Graham Acres Homestead – where he and his wife are in the process of launching a creamery, thanks to their growing herd of dairy goats.
Preparing for the big moves and future operations
The new Seven Sisters is set to open less than a year from now, and the new hospital should be in operations in 2025, in little more than two years. That may seem like lots of time but there’s a significant amount of work to do to prepare to move into and operate both new facilities.
In her new role as Transition Coordinator, Anne Chisholm is tasked with coordinating and supporting staff, physicians, and managers, to become ready to provide care, services and supports in the new hospital and Seven Sisters. She will also support community partners and patients in getting to know the new facilities.
LEARN MORE
Go to letstalk.northernhealth.ca/MMH
Let’s Talk MMH is our one-stop shop for everything related to the Mills Memorial Hospital Replacement project.
The site has regular project updates, a link to the construction camera and much more. It’s also where you can provide feedback and ask questions about the project.
Check out our two construction cameras
Check out what the construction site looks like in real time on our two construction cameras. One camera is aimed at the new Mills Memorial Hospital and the other shows the new Seven Sisters site.
The link to the cameras is on Let’s Talk MMH. You can download photos, videos an do all kinds of other cool stuff.
Email us at letstalkMMH@northernhealth.ca
Send us an email if you’ve got questions or feedback, or if want to receive email updates like this.
Who's Listening
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Communications Lead, Capital Projects
Videos
Documents
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September 2023 MMH design posters project display
- Sept 2023 Landscaping plan poster (598 KB) (jpg)
- Sept 2023 Level 0 poster (212 KB) (jpg)
- Sept 2023 Level 1 poster (303 KB) (jpg)
- Sept 2023 Level 2 poster (216 KB) (jpg)
- Sept 2023 Level 3 poster (163 KB) (jpg)
- Sept 2023 Exterior Design poster (682 KB) (jpg)
- Sept 2023 Interior Design poster (459 KB) (jpg)
- Sept 2023 Main Lobby poster (431 KB) (jpg)
- Sept 2023 Emergency Department poster (493 KB) (jpg)
- Sept 2023 Spiritual Space poster (367 KB) (jpg)
- Sept 2023 Cancer Care poster (402 KB) (jpg)
- Sept 2023 Staff Facilities poster (312 KB) (jpg)
- Sept 2023 Patient Rooms poster (435 KB) (jpg)
- Sept 2023 Birthing Unit poster (433 KB) (jpg)
- Sept 2023 Seven Sisters poster (430 KB) (jpg)
- Celebrating MMH story submission form and info.pdf (168 KB) (pdf)
- MMH Project Timeline (4.91 MB) (pdf)
- Project Overview Booklet (2.72 MB) (pdf)
- MMH regional benefits flyer (4.41 MB) (pdf)
- Join the Team - MMH Employment Flyer (801 KB) (pdf)
- April 2022 MMH-what-we-heard (2.33 MB) (pdf)
- MMH project regional subcontractors list.pdf (155 KB) (pdf)
- Closer to Home campaign
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Quarterly project updates
- April 2024 MMH project quarterly update (632 KB) (pdf)
- Jan 2024 MMH project quarterly update (652 KB) (pdf)
- October 2023 MMH quarterly update (1.45 MB) (pdf)
- June 2023 MMH quarterly update (673 KB) (pdf)
- February 2023 MMH quarterly update (683 KB) (pdf)
- November 2022 MMH quarterly update (707 KB) (pdf)
- July 2022 MMH quarterly update (511 KB) (pdf)
- Summer 2024 MMH Quarterly Update.pdf (280 KB) (pdf)
- Indigenous Advisory Working Group
- Community Advisory Working Group
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Capital Advisory Committee
- Mills Capital Advisory Committee Terms of Reference (261 KB) (pdf)
- 2021, March 23 Capital Advisory Meeting Summary .pdf (202 KB) (pdf)
- 2021, Jan 5 Capital Advisory Meeting Summary.pdf (234 KB) (pdf)
- 2021, Jan 5 Communications Update for MMH Capital Advisory.pdf (2.02 MB) (pdf)
- 2019, Oct. 3 Capital Advisory Meeting Summary (665 KB) (pdf)
- 2019, April 8 Capital Advisory Meeting Summary (220 KB) (pdf)
- 2020, Sept. 17 Capital Advisory Meeting Summary (589 KB) (pdf)
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September 2021 Draft designs project display
- MMH Draft designs as of September 13, 2021.pdf (31 MB) (pdf)
- DRAFT MMH Replacement project site plan for public_2021.07.23 (4.1 MB) (pdf)
- Aerial view of proposed MMH project plans as of March 2021.jpg (344 KB) (jpg)
- MMH Draft Designs - Landscape plan.pdf (5.43 MB) (pdf)
- MMH Draft Designs - Plant board.pdf (15.5 MB) (pdf)
- Helipad Reports
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- #quarterly update (7)
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