Mills Memorial Hospital Replacement - Terrace, BC

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Project Overview

We are building a new, state-of-the-art hospital in Terrace, BC, to address current and future patient care needs in Northwest BC. More than double the size of the existing facility (approximately 356,500 square feet), the new hospital will be a centre for trauma services, orthopedic surgeries, pathology, radiology, and pharmacy services. Similar to now, the hospital will also be a training site for medical students in the Northern Medical Program.

A new hospital will…

  • Benefit patients and families
  • Benefit physicians and staff
  • Strengthen existing services
  • Offer new and expanded services
  • Strengthen the regional network of health-care services
  • Increase

Project Overview

We are building a new, state-of-the-art hospital in Terrace, BC, to address current and future patient care needs in Northwest BC. More than double the size of the existing facility (approximately 356,500 square feet), the new hospital will be a centre for trauma services, orthopedic surgeries, pathology, radiology, and pharmacy services. Similar to now, the hospital will also be a training site for medical students in the Northern Medical Program.

A new hospital will…

  • Benefit patients and families
  • Benefit physicians and staff
  • Strengthen existing services
  • Offer new and expanded services
  • Strengthen the regional network of health-care services
  • Increase access to care, closer to home, for all Northwest BC residents
  • Support recruitment, retention and engagement of health care workers
  • Bring local economic benefits


  • Newcrest Mining donates $2 million to REM Lee Foundation's 'Closer to Home' campaign!

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    Newcrest Mining Limited, one of the largest gold and copper mining companies in the world, has made a $2 Million gift to the Dr. R.E.M. Lee Foundation's Closer to Home fundraising campaign.

    The company operates two mines, Brucejack and Red Chris, in the Northwest region of British Columbia, as well as offices in Smithers and Vancouver.

    The Closer to Home campaign, announced on June 3, will raise $14.5 Million to add a Tier 3 Neonatal Intensive Care Unit (NICU) to the Mills Memorial Hospital (MMH) Replacement Project in Terrace, B.C.

    The donation (the largest single gift in the history of the Foundation!) has been made possible through The Newcrest Sustainability Fund. The contribution reflects the Newcrest Sustainability Fund's vision of working in partnership with organizations around the world to deliver meaningful change, by investing in projects that are designed by the community for the community.

    "We know the importance that MMH plays towards the health of our workers and their families and are grateful to be able to support better health outcomes for the region," noted Greg Norton, VP Government Relations & Social Performance (Western Canada). "The contribution to this new NICU is a commitment to how seriously we take the well­being of not only our employees and their families, but of the broader community as well."

    'This unprecedented donation from Newcrest provides us with a solid foundation for our campaign. We cannot thank our friends at Newcrest enough for this a vote of confidence. The message is loud and clear: the health of the residents in our region matters," said Closer to Home Campaign Co-chair Dr. Geoff Appleton. "We are humbled and very grateful."

    Donate today!

    The Dr. R.E.M. Lee Hospital Foundation, a volunteer charitable organization, was created in 1988 to raise funds in support of Mills Memorial Hospital and Terraceview Lodge. Our mandate is to increase and improve the provision of medical care to those who live in the area of Terrace, British Columbia, whether through direct medical services and facilities or medical and educational research which enhances those services and facilities.

    Donations to the Dr. R.E.M. Lee Hospital Foundation in support of this project can be made by calling (250) 641-5526 or online at remleehospitalfoundation.org

    Donations are tax-deductible, Charitable Registration Number 11923 0399 RR0001


    Greg Norton of Newcrest Mining Limited announces the company's incredible $2 million donation to the Closer to Home campaign.



  • FAQ: Why was a Tier 3 level NICU not in the original hospital plans?

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    The Tier 3 NICU and special care nursery are part of the birthing unit on Level 3.Mills Memorial Hospital currently provides maternal/fetal and neonatal services at the Tier 2 level.

    No Tier 3 service site currently exists in Northern Health’s Northwest Service Delivery Area, and patients are often transferred to UHNBC (Tier 4) in Prince George or BC Children’s and Women’s Hospital (Tier 6) in the Lower Mainland.


    Tiers of Service guidelines were revised just recently (January 2020), after the MMH Replacement project business plan was approved and design began (May 2019), which means a Tier 3 level of service was not included in the project’s original business plan, nor current design or budget.

    The demand for perinatal and neonatal services in Northwest BC is expected to meet Tier 3 service level, however.

    For reference, Perinatal BC’s Tiers of Service provide parameters around maternal/fetal care and newborn care services. The designation tier level depends on the services available at a facility.

    More info here: http://www.perinatalservicesbc.ca/Documents/Resources/SystemPlanning/TiersOfService/TiersofService.pdf

    The primary drivers for the decision to pursue a Tier 3 designation are the nature and number of births, as well as local service considerations.

    Support this important addition!

    The Dr. R.E.M. Lee Hospital Foundation is a volunteer organization that raises funds in support of Mills Memorial Hospital and Terraceview Lodge in Terrace. On June 3, the Foundation announced the 'Closer to Home' campaign, which is aimed at raising money to cover the cost of the Tier 3 Neonatal Intensive Care Unit and Special Care Nursery at the new Mills Memorial Hospital.

    Donate to the R.E.M Lee Foundation's 'Closer to Home' campaign by calling (250) 641-5526 or online at remleehospitalfoundation.org

    Help support new mothers and babies in Northwest BC who need care 'Closer to Home'.

  • MMH & Seven Sisters Update

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    The design of the Mills Memorial Hospital (MMH) Replacement Project began 14 years ago and is a complex project with many factors and timelines to be considered, including the future of the current seven sisters building. The project continues the construction and is on time and on budget.

    Throughout this planning process, many different options were considered for the new Mills Memorial Hospital and Seven Sisters, and based on numerous factors, such as site location, the state of the building, and changes in standards in the mental health services field. The current plan, which includes the construction of a new Seven Sisters and the demolition of the existing one, was determined to be the best option to meet the needs of Terrace and the surrounding region.

    The new facilities are being built on the same property as the current facilities, and operations at the current facilities must continue uninterrupted during the project. Because of this, construction activities need to happen at specific times to allow other parts of the project to proceed. This includes the construction of the new Seven Sisters building and the demolition of the existing Seven Sisters building.

    Reusing or relocating the existing Seven Sisters is not an option. The existing Seven Sisters building was assembled on site and is not modular. This means it would need to be dismantled and reassembled at a new site to be repurposed. A move like this significantly compromises the integrity of a building and would be cost prohibitive. Reusing or repurposing the existing building and keeping it in place is also not an option. The existing Seven Sisters will be too close to the main and emergency room entrances and ambulance bay which would create traffic flow and safety issues, especially in the unlikely event of a mass casualty or building evacuation scenario.

    There would also be substantial and costly renovations needed to make the existing Seven Sisters functional for a new user group. For example, the current Seven Sisters does not have separate suites with private washrooms or the needed common spaces to make it suitable for most uses.

    We appreciate the community’s interest in and efforts to advocate for important resources and services such as more seniors supports and childcare in Terrace and the surrounding area. Unfortunately, reusing the current Seven Sisters is not an option, even if it were relocated.

    The scope, schedule and design of the MMH Replacement project are under contract to PCL Constructors Westcoast. Opening the contract to change the design, delay the demolition, or move or disassemble the existing Seven Sisters would come with substantial cost and could delay the opening of the new Mills Memorial Hospital.

  • Cassie Hall students learn about health careers at new hospital

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    Substitute teacher Dustin Quezada models some personal protective health care clothing.

    Project Liaison Sarah Artis had the chance to teach some very enthusiastic Grade 3 and 4 students at Cassie Hall Elementary School last week about the many jobs that will be at the new Mills Memorial Hospital.

    Part of the class curriculum this year is careers. As the school is located immediately next to the new Terrace hospital construction site, teacher Nancy Jay said it made sense for the kids to learn about jobs at the new facility.

    Jay said the students have loved watching the hospital go up.

    "The kids were super keen and had so many questions. It was really inspiring," said Sarah. "At the end of our hour together a lot of them spoke about jobs they could see themselves doing one day in the hospital."

    So kids could get a sense of what it felt like to dress like some health care workers, Sarah brought an assortment of protective clothing and equipment for them to try out.

    "Getting geared up was definitely the students’ favourite part of the presentation," Sarah said. "Dressed in hair nets and booties, wearing masks and gloves, a couple of them even yelled out 'This is the best day ever’."

    With the hospital more than doubling in size there will be a significant increase in staff and many opportunities for people interested in careers in the health sector.

    Northern Health is engaging in a variety of recruitment and retention strategies for the new Terrace hospital and the region as a whole.


  • Drone video: monthly progress from June 2021 to March 2023

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    Check out month-to-month drone video footage of the new hospital construction in Terrace, from when the project began in June 2021 until March 2023. Thanks to the project’s Design-Builder PCL for sharing the drone footage and creating this video.

  • What does it look like inside?

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    It’s easy to see the progress of the outside of the new Mills Memorial Hospital, but not the inside. Here’s a couple photos.

    Photo of drywall in new Emergency Department on Level 1 of the new hospital.

    Photo of drywall in inpatient unit on Level 3 of the new hospital

  • Paving on Haugland May 1, 2023

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    Paving will take place today on Haugland Avenue, between Eby and Tettrault Street. just west of the main entrance of the hospital.

    In April, a small part of the street was dug up so that the City could connect underground services to the new hospital. Paving the patch that was dug up will complete this work.


  • February 2023 - Quarterly Project Update

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    Download a pdf of the February 2023 Quarterly Project Update.


    WHERE WE’RE AT

    Celebrating exciting construction milestones

    • Pictured here is one of two medical surgical inpatient units framed in on Level 3 of the new hospital. You are looking down a hallway flanked by single patient rooms.Construction of new hospital has surpassed 50% completion. Project is on schedule, on budget and continues to pass regular inspections with no issues.
    • All Level 1 and the majority of Level 2 & 3 exterior panels are installed.
    • A total 194 multi trade racks (MTR’s) have been installed inside the new hospital. MTRs are structural steel frames located in the ceiling space above the drywall. They hide and protect and allow for the flow of mechanisms such as gas lines, and mechanical and electrical wires, throughout the facility. The MTRs were designed and fabricated off site to decrease the chance of defects and save time and money.
    • The structural steel framing and exterior walls for the ‘penthouse’ (Level 5) are complete. Level 5 is where the majority of the new hospital’s mechanical and electrical components are located, such as the heating and cooling system.
    • Discussions and negotiations regarding equipment and furniture suppliers continue. Equipment continues to be delivered and installed throughout the building.
    • On Level 0 (the basement), framing, and the installation of mechanical, electrical and plumbing lines, as well as pre-painting is happening in the following areas:
      • biomedical
      • facilities and maintenance
      • food services
    1. On Level 1 (the main floor), drywalling and taping for the following areas continues:
      1. lab services
      2. renal services
      3. cancer care
      4. intensive care unit (ICU)


    New Seven Sisters taking shape

    A worker installs the last of the new Seven Sisters roof frames with the help of a crane on February 13, 2023.Drive along Haugland Avenue and you can see for yourself that the new Seven Sisters is taking shape quickly. With construction of the new facility expected to be complete by the end of 2023, all the foundation walls and roof frames are being installed.

    The new Seven Sisters is being built on the southwest corner of the Mills Memorial Hospital site, to the left of the current hospital’s main entrance. The new facility, which is part of the Mills Memorial Hospital project, will have 25 beds – an increase from the current 20.

    Seven Sisters is a regional mental health facility that provides long-term rehabilitation and recovery programs for adults living with serious and persistent mental illness.

    At almost double the size of the current facility on Tetrault Street, and with new amenities, including a multi-sensory room, the new Seven Sisters will greatly benefit those who live and work there.

    Stay tuned! We will release plans and renderings of the new Seven Sisters soon!

    Planning for inclusivity, cultural safety, comfort and more

    The project’s Indigenous and Community Advisory Working Groups (IAWG & CAWG) met in early 2023. Members continue to provide valuable feedback on how to ensure the new hospital is welcoming, inclusive, locally relevant, and culturally safe.

    The most recent discussion included a variety of topics such as landscaping, naming, art and artifacts, increased patient support, the inclusion of various languages throughout the new facility including Sm’algyax, and many other topics.

    Input from the CAWG and IAWG is filtered upwards to the MMH Project Steering Committee who, in collaboration with the Project Board, balances the complexities of a capital building project with the needs and wants of the local and regional communities and residents.


    WHERE WE’RE GOING


    Recruiting and retaining staff

    Last year, Northern Health created a new position, a Recruitment and Retention Ambassador for Northwest BC, to assist with staff recruitment and retention initiatives for facilities throughout the region. Brad Leier was hired into the position in November 2022 and a big part of his role is focused on recruitment for the new facilities planned for Terrace: the new Mills Memorial Hospital and Seven Sisters.

    The recruitment aspect of Brad’s role is centered around building recruitment capacity in the Northwest through establishing and maintaining partnerships with community partners including the local schools and school districts, Indigenous employment and training offices, community service groups, WorkBC centres, and post-secondary institutions. Brad’s day-to-day work includes conducting school visits, recruitment presentations, helping prospective staff navigate the application process, participating in career fairs, as well as working with career and employment councillors to increase their awareness of the many careers available with Northern Health.

    Brad Leier, NH’s new NW Recruitment and Retention Ambassador, lives in Terrace on a farm with his wife Dena and their two kids Jackson and Melanie. The other aspect of Brad’s role – retention – sees him supporting initiatives aimed at creating the best work environments possible across the Northwest.

    Brad lives in Terrace with his wife Dena and their two children, Jackson and Melanie. Moving from Alberta 12 years ago, he now calls BC home. Brad has over a decade of experience in healthcare and has worked in a variety of positions within both the health and post-secondary sectors. When he’s not working, you will find Brad on his small farm – Graham Acres Homestead – where he and his wife are in the process of launching a creamery, thanks to their growing herd of dairy goats.

    Preparing for the big moves and future operations

    The new Seven Sisters is set to open less than a year from now, and the new hospital should be in operations in 2025, in little more than two years. That may seem like lots of time but there’s a significant amount of work to do to prepare to move into and operate both new facilities.

    In her new role as Transition Coordinator, Anne Chisholm is tasked with coordinating and supporting staff, physicians, and managers, to become ready to provide care, services and supports in the new hospital and Seven Sisters. She will also support community partners and patients in getting to know the new facilities.


    LEARN MORE

    Go to letstalk.northernhealth.ca/MMH

    A worker installs the last of the new Seven Sisters roof frames with the help of a crane on February 13, 2023.Let’s Talk MMH is our one-stop shop for everything related to the Mills Memorial Hospital Replacement project.

    The site has regular project updates, a link to the construction camera and much more. It’s also where you can provide feedback and ask questions about the project.

    Check out our two construction cameras

    Check out what the construction site looks like in real time on our two construction cameras. One camera is aimed at the new Mills Memorial Hospital and the other shows the new Seven Sisters site.

    The link to the cameras is on Let’s Talk MMH. You can download photos, videos an do all kinds of other cool stuff.

    Email us at letstalkMMH@northernhealth.ca

    Send us an email if you’ve got questions or feedback, or if want to receive email updates like this.

  • Recruiting and retaining staff

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    Brad Leier, NH’s new NW Recruitment and Retention Ambassador, lives in Terrace on a farm with his wife Dena and their two kids Jackson and Melanie.

    Last year, Northern Health created a new position, a Recruitment and Retention Ambassador for Northwest BC, to assist with staff recruitment and retention initiatives for facilities throughout the region. Brad Leier was hired into the position in November 2022 and a big part of his role is focused on recruitment for the new facilities planned for Terrace: the new Mills Memorial Hospital and Seven Sisters.

    The recruitment aspect of Brad’s role is centered around building recruitment capacity in the Northwest through establishing and maintaining partnerships with community partners including the local schools and school districts, Indigenous employment and training offices, community service groups, WorkBC centres, and post-secondary institutions. Brad’s day-to-day work includes conducting school visits, recruitment presentations, helping prospective staff navigate the application process, participating in career fairs, as well as working with career and employment councillors to increase their awareness of the many careers available with Northern Health.

    The other aspect of Brad’s role – retention – sees him supporting initiatives aimed at creating the best work environments possible across the Northwest.

    Brad lives in Terrace with his wife Dena and their two children, Jackson and Melanie. Moving from Alberta 12 years ago, he now calls BC home. Brad has over a decade of experience in healthcare and has worked in a variety of positions within both the health and post-secondary sectors. When he’s not working, you will find Brad on his small farm – Graham Acres Homestead – where he and his wife are in the process of launching a creamery, thanks to their growing herd of dairy goats

  • New Seven Sister taking shape

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    A worker installs the last of the new Seven Sisters roof frames with the help of a crane on February 13, 2023..

    Drive along Haugland Avenue and you can see for yourself that the new Seven Sisters is taking shape quickly. With construction of the new facility expected to be complete by the end of 2023, all the foundation walls and roof frames are now installed.

    The new Seven Sisters is being built on the southwest corner of the Mills Memorial Hospital site, to the left of the current hospital’s main entrance. The new facility, which is part of the Mills Memorial Hospital project, will have 25 beds – an increase from the current 20.

    Not as visible to the public, Northern Health and Seven Sisters staff are also working hard in the background, mobilizing staff and resources to prepare to move into the new building by the end of this year.

    Seven Sisters is a regional mental health facility that provides long-term rehabilitation and recovery programs for adults living with serious and persistent mental illness. At almost double the size of the current facility on Tetrault Street, and with new amenities, including a multi-sensory room, the new Seven Sisters will greatly benefit those who live and work there.

    Stay tuned! We will release plans and renderings of the new Seven Sisters soon!

Page last updated: 07 May 2024, 02:22 PM